Refund policy
At Peakhydro, customer satisfaction is extremely important to us. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or replacement.
To qualify for a return:
The item must be returned within 30 days of delivery.
The item must be unused and in its original condition.
The item must include original packaging whenever possible.
Proof of purchase must be provided.
Free Returns
We proudly offer free returns for eligible orders worldwide.
Non-Returnable Items
Items showing signs of wear, damage caused by misuse, intentional alterations, or products returned outside the return window may not qualify for a refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.
Refund Process
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds are issued to the original payment method.
Refund processing times may vary depending on your financial institution.
Contact
For return assistance, contact: